Privacy Policy

Effective February 1, 2022

This Privacy Policy (the “Policy”) explains how Matchwell LLC (“Matchwell,” “we,” or “us”) collects, uses, and discloses personal information that we collect from you through (the “Website”) and the Matchwell mobile application (the “Application”) (collectively, the “Services”). This policy incorporates best practices from General Data Protection Regulation (“GDPR”) guidance as well as compliance with Do Not Sell My Private Information and Cookie Policies as outlined by the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws, to specifically protect those users in California. We are committed to making our website’s content accessible and user-friendly to everyone, and to meeting ADA, WCAG, Section 508 web accessibility guidance. If you are having difficulty viewing or navigating the content on this website, or notice any feature or functionality that you believe is not fully accessible to people with disabilities, please contact us at (844) 438-6824 or email our team at with “Accessbility” in the subject line.

Information We Collect or Receive.

We generally collect or receive personal information through our Services in two ways: (1) you choose to provide information to us and (2) we collect information automatically, such as through cookies or other software. These methods are described in more detail below.

  • Information You Choose to Provide

When you use or access the Services, we may collect personal information, such as the following:

  • Contact information, such as name, email address, phone number, and company name.
  • Account information, such as your username and password.
  • Information we may use and disclose to conduct background checks, such as your contact information, Social Security number, driver’s license number, date of birth, passport number, and professional license numbers.
  • Employment credentials, such as your resume, educational background, professional license numbers, certificates, references, and demographic information.
  • Health screening, vaccination records, waivers, and other facility specific employment requirements.
  • Payment information, such as your financial account information, including your bank account number and billing address.
  • Job application information, such as resumes, contact information, and cover letters.
  • Information you submit when you contact us through the Services
  • Information Collected Automatically When You Use Our Services

We also may collect certain other information automatically when you visit, use, or access the Services, such as the following:

  • Browser and Device Information: Certain information is automatically collected by most browsers or through your device, such as information about your device (such as IP address and MAC address), operating system, and Internet browser. We use this information to ensure that the Website functions properly.
  • Cookies: Cookies are pieces of information stored directly on the computer or mobile device that you are using. Cookies allow us to collect information such as browser type, time spent on the online services, pages visited, referring URL, and other aggregated website traffic data. We may use cookies for purposes such as determining what features interest our Website visitors, revising our site features or operations, and as further described below. For more information on controlling and deleting the data we collect, see the Your Choices section of this Policy.
  • IP Address: Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address may be identified and logged automatically in our server log files whenever a user accesses the Website Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications, and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering our Services. We may also derive and collect your approximate location from your IP address to understand from what regions of the world our website visitors come.
  • Location Information: We may receive your location or data that indicates your approximate location, such as your IP address.

How We Use Your Information.

We may use personal information that we collect from you for purposes that include the following:

  • Providing our Services to you and others.
  • Operating, evaluating, and improving our organization.
  • Understanding how you and our facility customers use our Services and to determine what features and services may interest you and our facility customers.
  • To revise the features or operations associated with the Services.
  • Communicating with you and others and responding to your requests, including to market our services.
  • Calculating user levels and diagnosing server problems.
  • Storing information about your preferences and recognizing you when you use the Services.
  • Determining your approximate location.
  • Protecting the legal rights, property, safety, and security of Matchwell LLC, our users, and others.
  • Complying with applicable law and industry standards and enforcing our policies, terms of use, or rights arising from contracts.
  • For such purposes as you may authorize at the time you submit the information.

Disclosure of Your Information.

We may disclose personal information we collect about you:

  • To our customers.
  • To our affiliates.
  • To our business partners.
  • To our contractors, service providers, and other third parties we use to support our organization, including service providers who will conduct background checks.
  • To communicate with you and others, including to market our services.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our policies, terms of use, or rights.
  • To investigate or prevent unlawful activities or misuse of the Services.
  • To protect the rights, property, or safety of Matchwell LLC, our users, or others.
  • To a buyer or other successor or organization in the event of an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceeding.
  • We may also disclose personal information to third parties, such as Google, to interface or integrate with those third parties’ products and services. The collection, use, and disclosure of your personal information by such a third party will be governed by that third party’s privacy policy. Google’s collection and use of your personal information will be governed by Google’s privacy policy, available at:

For such purposes as you may authorize at the time you submit the information.

Your Choices.

You may choose not to provide the personal information we request. However, not providing information we request may restrict your ability to use certain features of the Services. For example, you may be able to restrict the collection of personal information or functionality through your device’s operating system or by disabling cookies but doing so may prevent you from using the functionality of the Services. Some Internet browsers have a “do-not-track” feature that let you tell websites that you do not want to have your online activities tracked. At this time the Website does not respond to browser “do not track” signals. We may allow third parties to use the Website to collect personal information about your online activities over time and across different websites, applications, and other online products or services.

GDPR best practices and the CCPA (for California residents) provide users with specific rights regarding personal information.

  • You have the right to request disclosure of your data information, our collection of the data, and how it is used, including: categories and sources of personal information, business or commercial purpose, third parties with whom we share information, and other info a data portability request.
  • You also have the right to request that we delete any of your data and personal information that we’ve collected.
  • To exercise the access, data portability, and deletion rights described above; please submit a verifiable consumer request within a 12-month period to the contact information at the bottom of this form. Please provide sufficient information that allows us to reasonably verify your identity within our data.
  • We endeavor to respond to verifiable consumer requests within 60 days. If we require more time (up to 90 days), we will notify you. 
  • There is no fee to process verifiable consumer data requests unless excessive, repetitive, or unfounded. If we determine a fee is warranted, we will notify you with with a cost estimate prior to completing your request.


We maintain safeguards intended to protect the personal information collected through the Services.

Updates to Our Privacy Policy.

This Policy may be updated periodically to reflect changes in our personal information practices or relevant laws. We will indicate at the top of this Policy when this Policy was last updated. Please review this Policy every time you access or use our Services to make sure that you have reviewed the most recent version.

How to Contact Us.

If you have any questions or comments about this Policy or our privacy practices, please contact us at:

Matchwell LLC
110 N Corcoran St. 5th Floor
Durham, NC 27701
(844) 438-6824

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