Support

Frequently Asked Questions

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Work

Never. Matchwell is a free resource for all clinicians. We even keep your credentialing portfolio up to date with expiration tracking and notifications –– all at no cost to the clinician.

Simply click the button above that says “Get Started” to create your profile and identify the facility pools you’d like to work in. Then, you can upload your credentials, get verified, and start selecting shifts. That’s all there is to it!

When you come across an opening that you’re interested in but don’t have access, simply apply to the facility pool. Once approved, you’ll be able to select the shifts that work for you. Have a question regarding a specific opening or want to propose an idea? Communicate directly to the facility hiring manager using the Matchwell chat.

Nope! Matchwell is a cloud-based marketplace focused on your interests, not the interests of a go-between. Once you’re approved, you can book shifts that fit your schedule and communicate directly with the facility hiring manager if needed.

You decide: set your desired hourly rate and easily adjust or negotiate directly with the facility to secure your spot at the facilities you prefer. Not sure what to ask for? We’ll show you the average rate for that position.

The average amount can change over time based on data from real-time requests within the Matchwell platform.

Matchwell connects clinicians with healthcare facilities that are in need of occasional help. The facility’s hiring manager will post short or long term assignments that will be available to qualified clinicians. Facilities can even post full time openings for consideration. It’s all in your hands.

Some facilities may prefer to add the clinician to their own payroll. Others may ask Matchwell to provide payroll services. Either way, we’ve got you covered.

It varies based on who the clinician is pay-rolled through. If pay-rolled through Matchwell’s partner, a full suite of benefits are available.

Matchwell is committed to protecting your privacy as well as your data. We will never share your data without your permission. Users may also request deletion of their accounts and all data we’re not legally required to retain, at any time.

Hire

Click here to sign up by providing the requested information. We’ll work with you 1-on-1 to customize your facility requirements and preferences.

Nope! It’s not that we’re anti-agency, we just believe that healthcare organizations deserve an evolved solution for accessing great clinicians. Matchwell is a cloud-based marketplace focused exclusively on matching healthcare facility openings with great healthcare professionals.

Although some clinicians may qualify as independent contractors, the vast majority of healthcare positions must be W2 employees. You can handle documenting and paying the clinicians directly, or we can provide you with payroll services. We’ve got you covered either way.

The current focus is nurses and therapy disciplines, but we’ll soon support all other disciplines and specialties.

Our team of credentialing managers review and verify that every credential is valid, in good standing, and documented to meet your facility requirements. Once verified, the clinicians who request addition to your pool are approved or declined by you. Those who are approved can pick up shifts you post for your facility and become directly accessible to you.

There’s no minimum or maximum. You set the assignment based on the coverage you need –– daily shift work, short-term, long-term, “travelers,” or full-time hires. You can even negotiate directly with the clinician to find a timeline that works best for both of you.

Go for it! If a clinician and you both want the arrangement to be for full-time employment, that’s fantastic. We simply ask for a low one-time conversion fee to recoup some of the marketing and vetting expenses we incurred for that clinician.

Since Matchwell is not a staffing company, utilizing our platform should not conflict with an exclusive staffing agency agreement. We have no interest in managing the relationship between clinicians and facilities, but rather are focused on providing a platform in which they can directly work together. We do provide facilities direct and transparent access to both the 2% of clinicians that work through a staffing company, but also to some of the 98% who do not. Add in average savings of over $14/hr and we think you will agree, direct is better.

Never. Use Matchwell as much or as little as you want and only pay for shifts you book. The more you use, the more your facility saves.

Absolutely. Set up any existing clinical pool and leverage Matchwell to improve floating between departments or facilities, communicate openings, and book your own existing people before tapping into the greater Matchwell pool.

Don’t See Your Question?

If there’s something about Matchwell or our platform that remains unclear, we’d be happy to answer any questions you may have.

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110 N Corcoran Street
5th Floor
Durham, NC 27701

Phone:
(888) 804-4298